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Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Larger items such as infrared saunas and cold plunges may include freight delivery coordination, and our team will keep you informed throughout the process.

Once your order ships, you will receive a confirmation email with tracking details. If you have questions about your shipment status, feel free to contact us by email or phone and we will be happy to look into it for you.

We offer 30-Day Returns on eligible items. Because saunas, cold plunges, and massage chairs are significant investments, we recommend reviewing the full Return Policy on our website for product-specific details before placing your order.

We understand that choosing the right sauna or massage chair is a personal decision. If you need to explore a different model within the return window, contact our team and we will walk you through the exchange process and any applicable details.

Traditional saunas heat the air around you using a stove or heater, creating high ambient temperatures. Infrared saunas use infrared panels to warm your body more directly at lower air temperatures, which many people find comfortable for longer sessions.

Consider the available room dimensions, your preferred recline range, and any specific features such as zero-gravity positioning or heat functions. Our team can help you compare models and find one that fits both your space and your comfort preferences.

Sales tax, if applicable, is calculated and displayed at checkout.